Dog Training

10 Ways To Troubleshoot Dog Shock Collar Stopped Working

Dog Shock Collar Stopped Working
Written by Abner

Do you find yourself frustrated because your dog’s not responding to your commands, or, more specifically, your e-collar? You’re not alone. 

I’ll dive into the common issue of a dog collar that seems to have hit snooze on training. Here are the ways you can troubleshoot this problem.

Troubleshooting Guide to “Dog Shock Collar Stopped Working”

Let’s go!

1. From Your Dog’s Perspective

Let’s rewind a bit and ponder a crucial question: why isn’t your dog responding? Think back to when you first introduced the collar (introduce a shock collar to a dog). Was it to correct a bad habit, enhance communication, or both? 

Understanding your initial goals is key to troubleshooting effectively. Much like teaching a pup to respond to a leash, the e-collar requires patience and a step-by-step process. Remember, no two dogs are the same, so adaptability is key.

2. Monitoring Behavioral Changes:

Dogs, like humans, undergo behavioral changes. If your dog was responding well initially but suddenly exhibits reluctance or confusion, consider factors like health issues or changes in their environment. 

A vet check-up can rule out any underlying health concerns affecting their responsiveness. Additionally, evaluate any recent changes in their routine or surroundings that might be impacting their behavior (train an aggressive dog with a shock collar).

3. Conditioning the Basics:

Before expecting your dog to respond to the e-collar, ensure they’ve mastered basic commands like sit, stay, and lay down. These fundamental behaviors serve as the foundation for effective e-collar training. Be repetitive and patient because conditioning takes time. 

Associate commands with positive stimuli like treats and pats, while using the collar’s features, such as beeps, vibrations, and stimulations, to correct unwanted behaviors.

4. Building Distraction Resilience:

One common hurdle in e-collar training is the transition from controlled environments to more distracting ones. 

Start in a familiar setting, gradually introducing distractions. If your dog shows signs of struggle, don’t hesitate to scale back and reinforce commands in a less distracting environment. 

Consistent exposure to distractions, coupled with the right e-collar settings, will build your dog’s resilience over time.

5. Finding the Right Level:

One common pitfall is using the e-collar at the incorrect level. Dogs, like us, have unique sensitivities. You’re supposed to begin the training in a low-stimulation environment and gradually introduce distractions.

Experiment with different levels and observe your dog’s response. Consider increasing the intensity when your dog isn’t turning its head when you hit the button. Alternatively, reduce the stimulation levels when you feel like it’s hurting the dog. 

Common indications of that are sudden jumping, yelping, and even becoming aggressive.

6. Ensuring Proper Fit:

A poorly fitted collar (​​dog fur too thick for shock collar (Shock Collar Fitting Guide)) can lead to ineffective training. It should be snug enough to stay in place but allow room for two fingers underneath. 

Check the prongs; they should make contact with the skin, ensuring effective communication. Move the collar around to provide different sensations. 

Consult instructional videos for adjusting the collar correctly, and don’t forget to verify the unit’s functionality by testing it on your own wrist.

7. Checking Unit Functionality:

Before blaming your pup, ensure the e-collar unit is working correctly. The green blinking light on the receiver indicates a fully charged collar. 

Test the stimulation, vibration, and beeps to ensure they function as intended. Utilize the test bulbs provided to verify the stimulator’s effectiveness. 

A well-functioning unit is crucial for successful training, so you have to do these tests before using it.

8. Charge It Up:

A simple oversight is often the culprit of a unit left with no charge. To keep accidental or should I say, careless turn off of the collar, ensure your e-collar is fully charged using the USB cable provided. 

The green blinking light is your indicator that your collar is ready to roll. A charged collar is a responsive collar and this isn’t rocket science to understand.

9. Advanced Training Techniques:

Once your dog has mastered basic commands, consider incorporating advanced training techniques. 

This could include off-leash training in a controlled environment, teaching more complex commands, or even engaging in activities like agility training. 

The e-collar, when used consistently, can play a crucial role in refining your dog’s behavior in these advanced scenarios. 

You may think the collar isn’t working because of any internal fault when it could be that the dog has stopped responding to the initial setting.

That is when you realize that it’s time to amp up things.

10. Celebrating Milestones:

In the midst of troubleshooting, it’s crucial to celebrate the small victories. Did your dog respond promptly to a challenging command? 

Did they navigate a distracting environment with grace? Celebrate your small milestones by rewarding the dog with his favorite treats or giving yourself a pat on the back. Positive reinforcement isn’t just for your dog; it’s for you too.


If you find your dog collar has gone on strike, don’t panic. Troubleshooting is a journey and thus, it takes time because you have to take care of many things. 

I’d say take a step back, revisit the basics, ensure proper fit, and check the unit’s functionality. Your dog’s response to the e-collar is a collaborative effort between you and him. 

That’s one of the reasons why I advise the owners to keep their dogs in the loop when training them with the training collar.

As you take things a step further with your dog in perfect synch with the process, magic happens. You’ll have a well-behaved dog in no time.

I hope my troubleshooting guide has shed light on the potential hiccups and given you the tools to overcome them. 

Of everything, remember that effective communication is the leash that keeps your bond with your furry friend unbreakable. 

Until next time, happy training, and may your collars stay charged and your commands be heard loud and clear!

About the author


Greetings, I'm Abner, a dog trainer with 7 years of expertise, and I welcome you to PupsGuide, your premier resource for expert tips and knowledge to strengthen the bond with your beloved canine companion.

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